Employee Working For You? You Say “No”, LinkedIn Says “Yes”

Those loyal readers of this blog know that the focus tends to be on what your company can and cannot do regarding social media use by potential employees (i.e., applicants) or current employees.   But there is a third category of employees that warrant a share of the spotlight here:  former employees.

Like some of the prior issues in this blog, such as addressing who maintains ownership of social media accounts and followers upon an employee’s separation, how your company proceeds with respect to what an individual who no longer works for your company says or does through social media is of vital importance for you to consider as well.

Which brings me to the interesting decision in Jefferson Audio Visual Systems, Inc. v. Gunnar Light from a federal court in Louisville, Kentucky.   The defendant Light was a Managing Director of International Sales for JAVS (the plaintiff employer).   JAVS asked Light to meet with the company’s sales agent in South Africa to arrange for a potentially lucrative sale of audiovisual systems.  Unfortunately, according to the complaint, Light made several defamatory statements to the sales agent about JAVS during his meeting, which resulted in a mere $150,000 sale, rather than the $20 million in gross revenue that the company had anticipated.   Shortly after, JAVS fired Light and then filed a lawsuit against Light alleging fraud, defamation, and other claims.   Light sought early dismissal of the lawsuit.

Of interest here is JAVS’ claim for “fraudulent misrepresentation”:

“JAVS claims that for several months following Light’s May 9, 2011 termination from JAVS, Light falsely represented on social media outlets, such as LinkedIn, that he held the positions as JAVS’ International Managing Director after his date of termination.”

It apparently took three company requests (and threats) before Light changed his profile page to remove any representation as to his then-employment status with JAVS.

Seem clear cut?    Not necessarily from a technical law standpoint (why does the law so often get in the way of you running your business?), as the court dismissed the fraud claim despite Light’s reference to being an employee of JAVS even after his termination.  The problem was that, under Kentucky law, a fraudulent misrepresentation claim required proof that the company was defrauded by the LinkedIn representation.  Here, at best, JAVS was alleging that third parties and the public would have been defrauded.  As a result, Kentucky law offered no legal solace.

Employer Take Away:   What should you as an employer take away from this development?   

If your company’s office is in Kentucky, maybe not much.   But for the rest of you, there are some valuable reminders here.

Whether or not you ultimately take any action based on what you learn (and that should be the subject of a different, and detailed discussion), your company should continue to mine the social media trails of any employees who leave your employ.   First:  just because they don’t appear to be disgruntled when they leave, it doesn’t mean that your valuable interests are not put at risk, even unintentionally.    Has your employee disclosed information online that the company considers to be highly proprietary or trade secret information?   Has your employee made statements that would be considered defamatory, or in violation of a non-compete or non-solicitation agreement?

Second:  just because Kentucky law may not provide a common law remedy to the problem in this case (at least based on the arguments raised by the parties in this case), it doesn’t mean that the jurisdiction in which you conduct business does not.    There are many reasons not to be complacent (or even complicit?) when a former employee says or does something through social media that threatens your trademark or trade secrets.   Your jurisdiction may recognize a fraud-based claim under these facts, or perhaps an alternative common law or statutory theory worth pursuing.  

For as we have said before, the worst thing you can do is close your eyes and pretend that social media does not exist.

Michael Schmidt

Michael Schmidt

Michael C. Schmidt is the vice chair of the firm’s Labor & Employment Department, and the office managing partner, vice chair, of the New York Midtown office, where he is resident. For more than two decades, Mike has concentrated his practice on representing companies and management in all facets of employment law, such as: (i) defense in litigation involving wage and hour (overtime and unpaid compensation), discrimination, harassment, retaliation and whistle-blowing, non-competes and trade secrets, and disability and other leave-related issues; (ii) day-to-day counseling and in-house training on issues from hiring to firing, and other questions unique to his client’s industries and business; and (iii) drafting and reviewing employment agreements, termination and severance agreements, confidentiality and non-competes, and employment policies and manuals.

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The “Employee Tricked Me Into Firing Her” Defense

The NLRB continues to issue decisions about whether an employer can lawfully terminate employees based on social media activity, and whether workplace policies violate the law protecting employees’ rights to engage in protected concerted activity.  However, last week’s decision in In re Design Technology Group, LLC had an interesting twist.

Wikipedia places the root of the word “entrapment” as follows:  “The word entrapment, from the verb ‘to entrap’, meaning to catch in a trap[.]”   Thanks, that was helpful.  It goes on to say:  “In criminal law, entrapment is conduct by a law enforcement agent inducing a person to commit an offense that the person would otherwise have been unlikely to commit.  In many jurisdictions, entrapment is a possible defense against criminal liability.”   Can an employee defend a Facebook firing case by arguing that it was “entrapped” into firing the employees?

The employer in In re Design Technology Group runs an “upscale women’s clothing store”.   Two claims were at issue in the hearing before an ALJ.  First, the ALJ held (confirmed?) that the employer violated the National Labor Relations Act by having a handbook policy that prohibited the disclosure of employee wages or compensation to other employees or a third party.   Although many companies still create such a prohibition in manuals and contracts, the ALJ’s holding is consistent with what has been the NLRB’s position for some time.

The second claim, however, is a tad more interesting.   Three sales employees were discussing several work-related issues in person, and their discussion continued on Facebook.  Among the complaints made were about how the store manager treated them and other store employees. The store manager later learned about the complaints, and subsequently fired the employees.   At the hearing, the employer made much about the fact that the employees were “giggling and smiling” at the termination meeting, and that Facebook posts after the meeting suggested that the employees were happy to have been fired, and perhaps even set up the circumstances in order to get fired and sue the employer.

Adopting the ALJ’s decision, the NLRB was not persuaded by the employer’s defense:

The judge correctly rejected the Respondent’s ‘discharge conspiracy’ theory.  The Respondent contends that the Facebook postings were not protected because the employees had ‘no honest and reasonable belief’ that the purpose of their conduct was for the mutual aid and protection of employees’ and that instead, the employees ‘schemed to entrap their employer into firing them.’  The judge found the conspiracy theory to be ‘nonsensical,’ and we agree.  There is no credible evidence that the employees’ actions were undertaken to entrap the Respondent into committing an unfair labor practice.  But even if the employees were acting in the hope that they would be discharged for their Facebook postings, the Respondent failed to establish that the employees’ actions were not protected by the Act.

Employer Take Away:   What should you as an employer take away from this development?   

The NLRB says that entrapment is not a valid defense to a proposed violation of employees’ rights to engage in protected concerted activity.   That is, if the employees did engage in protected concerted activity under the National Labor Relations Act, it does not matter if they did so for the purpose of getting fired.  Although the decision seems to toss aside the notion that a good faith intent to be engaging in “mutual aid and protection of employees” is required to show that conduct is “protected concerted activity” in the first place, in the end the ALJ was clearly not impressed with the testimony or general credibility of those who appeared on behalf of the employer at the hearing.

It remains to be seen whether an “entrapment”-like defense to these cases will gain any traction in later cases.   For the time being, it would behoove you to focus less on the motives of the employees engaging in certain conduct, and more on whether the conduct itself is protected, before deciding to take some adverse action because of the conduct.

Michael Schmidt

Michael Schmidt

Michael C. Schmidt is the vice chair of the firm’s Labor & Employment Department, and the office managing partner, vice chair, of the New York Midtown office, where he is resident. For more than two decades, Mike has concentrated his practice on representing companies and management in all facets of employment law, such as: (i) defense in litigation involving wage and hour (overtime and unpaid compensation), discrimination, harassment, retaliation and whistle-blowing, non-competes and trade secrets, and disability and other leave-related issues; (ii) day-to-day counseling and in-house training on issues from hiring to firing, and other questions unique to his client’s industries and business; and (iii) drafting and reviewing employment agreements, termination and severance agreements, confidentiality and non-competes, and employment policies and manuals.

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The Duty To Preserve Social Media Information

It is not, as many recent articles and blogs have discussed, just about whether relevant social media information can be discovered by one party in a lawsuit.  It is also about what happens when a party fails to preserve potentially-relevant social media information in the first place, and that information subsequently gets destroyed and becomes non-discoverable.   A federal district court judge in New Jersey recently upped the ante.

In Gatto v. United Air Lines, the plaintiff was an airline ground operations supervisor who was injured when a set of fueler stairs crashed into him.  As is typical nowadays in the personal injury world, defendants sought social media account information in discovery to obtain relevant information about plaintiff’s damages and social activities, all in an effort to defend the personal injury claims.   In the course of a dispute over the scope of access, plaintiff’s password was given to defense counsel, who apparently (and without plaintiff’s or plaintiff’s counsel’s knowledge) accessed plaintiff’s Facebook account and printed some portions of the Facebook page.

Not knowing that defense counsel had accessed the account, plaintiff received a notice from Facebook advising that his account had been accessed from an unknown computer.   As a result, plaintiff deactivated his account, which resulted in all of the information and documents being lost due to an automatic 14-day deletion practice of Facebook upon a deactivation.   Defendant requested that the court penalize plaintiff with sanctions for “spoliation”, which essentially means the destruction or significant alteration of evidence, or where a party fails to “preserve property for another’s use as evidence in pending or reasonably foreseeable litigation.”

The court agreed with the defendant, finding that “it is beyond dispute that plaintiff had a duty to preserve his Facebook account at the time it was deactivated and deleted.”    But the court went further, noting that plaintiff’s intent (or, more pointedly, any lack of a nefarious intent) was largely irrelevant:

“Even if Plaintiff did not intend to permanently deprive the defendants of the information associated with his Facebook account, there is no dispute that Plaintiff intentionally deactivated the account.  In doing so, and then failing to reactivate the account within the necessary time period, Plaintiff effectively caused the account to be permanently deleted. . . .  As a result, Defendants are prejudiced because they have lost access to evidence that is potentially relevant to Plaintiff’s damages and credibility.  In light of all of the above, a spoliation inference is appropriate.”

For those scoring at home, a “spoliation inference” is an instruction that a judge gives to a jury at the end of a trial that allows them to draw an inference that the contents of destroyed evidence would have harmed the party that prevented production of that evidence.  

Employer Take Away:   What should you as an employer take away from this development?   

Court decisions are going to continue to be issued, not only about social media discovery, but about the affirmative duty to preserve social media information in certain circumstances, and the consequences of not meeting that duty.   The rules apply equally to plaintiffs and defendants, and will apply across all types of cases, including employment law cases.

A couple of lessons for you and your company:

            1.         When your litigation is deemed appropriate for discovery on social media, make sure requests are served on the employee’s counsel as soon as possible.   It is certainly at that point, if not sooner, that the employee will have a duty to preserve potentially-relevant information that can be obtained through social media, and ensure that it does not get destroyed even unintentionally.

            2.         It is equally critical to understand that the preservation rules apply to you.   Make sure the appropriate “litigation hold” memo is distributed to the appropriate custodians at the appropriate time, and make sure that the memo includes all potentially-relevant social media sources as well.

 

Michael Schmidt

Michael Schmidt

Michael C. Schmidt is the vice chair of the firm’s Labor & Employment Department, and the office managing partner, vice chair, of the New York Midtown office, where he is resident. For more than two decades, Mike has concentrated his practice on representing companies and management in all facets of employment law, such as: (i) defense in litigation involving wage and hour (overtime and unpaid compensation), discrimination, harassment, retaliation and whistle-blowing, non-competes and trade secrets, and disability and other leave-related issues; (ii) day-to-day counseling and in-house training on issues from hiring to firing, and other questions unique to his client’s industries and business; and (iii) drafting and reviewing employment agreements, termination and severance agreements, confidentiality and non-competes, and employment policies and manuals.

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Confidentiality From The Boardroom To The Bedroom

Sometimes we can learn valuable employment law lessons from even the non-employment law court decisions.  

What happens if the boardroom meeting to discuss your company’s trade secrets ends up as pillow talk between an employee and his or her spouse?   As I’ve been suggesting, notions of “confidentiality” and “privacy” when it comes to social media and electronic communications are going to be big topics for pundits in the coming months and years, and a recent decision by the 4th Circuit Court of Appeals provides an interesting takeaway.

In United States v. Hamilton, the defendant apparently sent some incriminating notes to his wife from his work e-mail account, and was unable to rely on the “marital privilege” to shield those notes from disclosure at his trial.   This was not an employment law case per se, but a criminal proceeding in which the defendant was convicted and sentenced for alleged bribery and extortion.   Defendant was a state legislator, and also worked as a part-time employee for the Newport News public school system.  At his trial, the jury found that defendant used his position as a legislator to obtain funding for, and an employment position with, a newly-formed “Center for Teacher Quality and Educational Leadership” at Old Dominion University.

One of his principal attacks on appeal was the trial court’s decision to allow the government to introduce into evidence certain e-mails that he sent to and received from his wife.   The appellate court began its discussion by recognizing that “[c]ommunications between . . . spouses, privately made, are generally assumed to have been intended to be confidential, and hence they are privileged.”   Yet, the court recognized the flip side of that coin:  “But, of course, to be covered by the privilege, a communication between spouses must be confidential; ‘voluntary disclosure’ of a communication waives the privilege.”  The government alleged that such a waiver took place when the defendant engaged in his communications through his work e-mail account on his workplace computer.

The appellate court agreed, analogizing today’s communications through an e-mail system to communications of the past made through the aid of a third-party stenographer.   In both cases, the supposed confidential communication has been voluntarily revealed through someone (or some domain), thereby breaking the privilege chain:

“In an era in which email plays a ubiquitous role in daily communications, these arguments caution against lightly finding a waiver of marital privilege by email usage.  But the district court [properly] found that [defendant] did not take any steps to protect the emails in question, even after he was on notice of his employer’s policy permitting inspection of emails stored on the system at the employer’s discretion.”

Employer Take Away:   What should you as an employer take away from this development?   

If something is meant to be confidential, keep it confidential.   Don’t send it in an e-mail to someone outside the company – even a spouse – under the auspices that some evidentiary privilege will forever cloak the communication.  

For one, make sure your electronic communications policy is most current and most effective, and, perhaps just as critically, make sure all of your employees know what is protected and what could be monitored.

Secondly, and this applies not only to employees, but to those of you who actually own the company as well, take similar care in understanding and advising everyone in the company that your trade secrets may no longer be afforded the same protection if they are disclosed to a third party through e-mails, even to your non-employee spouse.   As we continue to learn and confirm, social media and confidentiality make for strange bedfellows.

Michael Schmidt

Michael Schmidt

Michael C. Schmidt is the vice chair of the firm’s Labor & Employment Department, and the office managing partner, vice chair, of the New York Midtown office, where he is resident. For more than two decades, Mike has concentrated his practice on representing companies and management in all facets of employment law, such as: (i) defense in litigation involving wage and hour (overtime and unpaid compensation), discrimination, harassment, retaliation and whistle-blowing, non-competes and trade secrets, and disability and other leave-related issues; (ii) day-to-day counseling and in-house training on issues from hiring to firing, and other questions unique to his client’s industries and business; and (iii) drafting and reviewing employment agreements, termination and severance agreements, confidentiality and non-competes, and employment policies and manuals.

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About Social Media Employment Law Blog
Social Media Employment Law Blog is devoted to the interplay between social media and employment law, an extremely topical and significant area of law for employers in this new technology era. Published and edited by Michael Schmidt, Vice Chair of the Labor & Employment Department, Mike concentrates in representing management in all facets of employment law and has been frequently quoted on employment law topics, and is regularly interviewed by trade publications and national journals for his opinions on legal trends.
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